Exchange and Return Policy

Last update: 03/28/2025

We want you to have the best shopping experience! If you need to exchange or return a product, please follow the rules below:

1. Deadlines

  • Exchanges: Up to 15 days after receiving the order.

  • Returns: Up to 15 days to request a refund.

2. Conditions

  • The product must be unused, in its original packaging and with tags.

  • Send an email to [Support Email] with your order number and reason for exchange/return.

3. Refunds

  • The refund will be made using the same payment method, after analyzing the returned product.

  • The refund period may vary depending on the card operator/bank.